Anti Discrimination

  Objectives – Policy Statement 1. Kagan Australia rejects all forms of discrimination. We are committed to the elimination of discrimination – including direct and indirect, vilification and harassment – in our organisation, structures and culture, in our professional learning courses, and in the learning and working environments for which [...]

Complaints Guidelines

Complaints Handling Policy Guidelines These guidelines provide information for handling complaints including how to make acomplaint,how to deal with a complaint and how to support persons involved.Key considerations are: What can a complaint be about? Who can make a complaint? How can a complaint be made? Who can receive a [...]

Complaints Handling

While most complaints should be resolved informally with the relevant employee, there are provisions for the use of formal procedures depending on the nature and seriousness of the complaint. Objectives – Policy statement1. Kagan Australia seeks to resolve difficulties, grievances and complaints in a prompt,impartial and just manner. Audience and [...]


What is evaluation?Evaluation is the process of making judgments about the worth of something. It provides information about achievement of training objectives and provides data required to increase efficiency and improve training standards Why evaluate? To provide a basis for sound decision making. To obtain a measure of trainer achievement. [...]

Kagan USA Copyright

Kagan (USA) Policies for Intellectual Property Rights As the Kagan Structures have become more and more popular; increasingly we have had to deal with a very unfortunate scenario. A school or district administrator calls the Kagan offices and says they have had a Kagan training and it did not meet [...]

OH & S

Occupational, Health & Safety Policy Kagan Australia is committed to providing a work environment where the risks of injury or illness to employees, visitors, or contractors have been eliminated, where reasonably practicable, or minimised to acceptable levels. Kagan Australia has implemented an Occupational Health and Safety Management System compliant to [...]

Online Privacy Policy

Introduction Kagan Australia is committed to respecting your online privacy and recognises the need for protection and management of your ‘Personal Information’ which includes any information that may be used to identify you. ‘Personal Information’ includes details such as:  First and last name  Home or school address  Telephone numbersand  Email addresses [...]

Quality Guarantee

Objectives – Policy statement 1. Kagan Australia Teacher Professional Learning is committed to service excellence as a supplier of products and professional development for teachers. Context 2. To ensure our customers are satisfied with the services we provide we will conduct our activities in a systematic manner based on the [...]

Recognition of Prior Learning

Recognition of Prior Learning (RPL) RPL is an assessment process that assesses an individual’s non-formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to, and/or partial or total completion of, a qualification. The aim of [...]